Bought a new Alcatel phone. Tried to download pictures to my computer, says phone "denied access" Tried 3 different computers one W7, one W8.1, one W10. Same thing. Tried another phone, downloaded pictures on all three. . Contacted Alcatel, they say "not their problem contact Total Wireless. Contacted Total Wireless, they say not their problem, contact Alcatel. I figure it has to be a "permission" problem. Even the manual says nothing about downloading pictures. Have you ever seen a phone that could not download to a computer? And I am using the USB cable that came with the phone. It is model # TCL A508DL, if anyone has any ide