I also have newly installed carpet that is crunchy.

[Floorist]

I'm looking for a different carpet inspector to hire to see if that person can tell me the actual problem. There was one small area, maybe at most 6 inches long, of the tack strip that was wet at one point, but that was in a corner between the outside wall and our fireplace, and nobody could walk there cuz it's only a square about 12 inches. Why he picked THAT spot to take up the carpet is beyond me. I wish he had taken it up where it actually crunches! I showed him all kinds of areas where it was the worst. I do think this inspector was completely on the side of Mohawk (and hired by them so....?!?).

The mill inspectors are hired to protect the mill.

 

[Rara]

The mill inspectors are hired to protect the mill.

That makes perfect sense.

 

[highup]

In the report it said something about possible that latex particles may have fallen out of the backing causing the sound? I'll go back and reread it.
It shouldn't be doing that with new carpet and specially not enough to make some kind of noise which I've never heard of.

 

[Mark Brown]

That report was obviously written by someone with training and not experience. That or someone more politically correct than I am. It actually sickens me that somehow it is acceptable for someone to "investigate" something, make no determination other than to get one party off the hook and move on. I know it is their mandate, I know it is their job to stay objective but from a clients perspective I have never managed to really understand why the game needs to be played the way it is. Seems silly to me.
I still cannot get over what bloody good "lifting the carpet" is going to demonstrate. Not to mention as I previously said, how can one possibly lift properly installed carpet. You rip tufts out of carpet I install trying to "pull it up" in the middle.

 

[Mark Brown]

Me again, in looking over his report, I would nail that guy to the cross. Ok, not him, the Carpet manufacturer. If crumbly latex is making noise, then crumbly latex comes from carpet, no where else. Perhaps he should have tried harder to come up with a reason other than that which was stated.

A point of observation I could make on the current state of carpet manufacture is that they are getting cheaper and cheaper binders in their "latex" to the primary and secondary backing and I have (anecdotally) noticed that they are getting very... flaky? for the lack of a better term. I would still never in a million years attribute this to a crunchy sound on the rug.

I have been known to be a grumpy asshole from time to time however so that that for what it is worth.

 

[Mark Brown]

One more time since I am in the middle of being a picky asshole...
Your carpet cushion, if it is the black lifeproof homedepot stuff i think it is is in fact a polyethylene, not a "prime urethane". Like I said, I am nitpicking however believe that in oh, I don't know, a court of law... small errors like this are a very fast way to discredit someone's "professional" opinion.
I will stop now.

 

[Tile Tom]

The mill inspectors are hired to protect the mill.

How's the saying go? You don't bite the hand that feeds you???

 

[DarisMulkin]

I do think this inspector was completely on the side of Mohawk (and hired by them so....?!?).

You ever heard the old saying "don't bite the hand that feeds you"? Kind of what it is I'd say. Get your own and let them fight it out.

 

[DarisMulkin]

Tom and I were basically typing at the same time. He's faster than me.

 

[Mark Brown]

How's the saying go? You don't bite the hand that feeds you???

Tom and I were basically typing at the same time. He's faster than me.

The problem I have with that assumption is that while they are typically contracted by the manufacturer, they are still supposed to be independent and impartial in the verdict however most the time I have ever had dealings with an inspector that was not my own so to speak, they tend to overlook the obvious.

In this particular circumstance, I highly doubt the carpet is the culprit, however I stand by my sentiment.

 

[highup]

In the report it said that is possible that latex particles may have fallen out of the backing?
Carpet shouldn't be doing that with new carpet and absolutely not enough to make some kind of noise which I've never heard of.

 

[highup]

That report was obviously written by someone with training and not experience. That or someone more politically correct than I am. It actually sickens me that somehow it is acceptable for someone to "investigate" something, make no determination other than to get one party off the hook and move on. I know it is their mandate, I know it is their job to stay objective but from a clients perspective I have never managed to really understand why the game needs to be played the way it is. Seems silly to me.
I still cannot get over what bloody good "lifting the carpet" is going to demonstrate. Not to mention as I previously said, how can one possibly lift properly installed carpet. You rip tufts out of carpet I install trying to "pull it up" in the middle.

Yes, lifting the carpet. I saw that too and thought.....
..... Typical carpet installation these days.

 

[highup]

I reread his report. He described in his conclusion, how latex and binders were put together during carpet construction. He must have been telling a court that information not mohawk in anticipation of a court case.
Yes latex has binders in it. When the percentage of binders to latex is extremely high (not enough latex), every installer has seen low latex/high binder's crumbly latex adhesive comes out of the backing when you trim a seam or even when it is folded sharply.
So yes, we've seen cheap, apartment grade carpet crumble when you fold it sharply. That said he mentioned that loose, crumbly latex as a possible cause. That's just plain stupid. I would use the word asinine but I won't.
It may not be the carpet and it may be the padding but his report was of no use whatsoever to you or to Mohawk.
There was a statement to fill in about the carpet seam being done correctly. He said yes then said seem gapping.......... Depending on the measurement, the seam gapping was or was not done correctly. There was no measurement of the gapping dimension. if he was going to bother writing that down I would think he would have a photograph and possibly a measurement. Or if a gaping was miniscule he shouldn't have even mentioned it.
I'm not an inspector but I'm not impressed at all with anything he wrote in that report.

 

[highup]

It would be interesting to know how long the inspector has been inspecting and what credentials he has to be an inspector. you're probably not going to get that and it's probably not worth diving into.

 

[Floorist]

It would be interesting to know how long the inspector has been inspecting and what credentials he has to be an inspector. you're probably not going to get that and it's probably not worth diving into.

You would hope that he has some experience in flooring.

 

[Rara]

Me again, in looking over his report, I would nail that guy to the cross. Ok, not him, the Carpet manufacturer. If crumbly latex is making noise, then crumbly latex comes from carpet, no where else. Perhaps he should have tried harder to come up with a reason other than that which was stated.

A point of observation I could make on the current state of carpet manufacture is that they are getting cheaper and cheaper binders in their "latex" to the primary and secondary backing and I have (anecdotally) noticed that they are getting very... flaky? for the lack of a better term. I would still never in a million years attribute this to a crunchy sound on the rug.

I have been known to be a grumpy asshole from time to time however so that that for what it is worth.

I love people that can be grumpy assholes!! You make a lot of very good points! And so does everyone else that has been replying here. I thank you all!!!

 

[Rara]

I reread his report. He described in his conclusion, how latex and binders were put together during carpet construction. He must have been telling a court that information not mohawk in anticipation of a court case.
Yes latex has binders in it. When the percentage of binders to latex is extremely high (not enough latex), every installer has seen low latex/high binder's crumbly latex adhesive comes out of the backing when you trim a seam or even when it is folded sharply.
So yes, we've seen cheap, apartment grade carpet crumble when you fold it sharply. That said he mentioned that loose, crumbly latex as a possible cause. That's just plain stupid. I would use the word asinine but I won't.
It may not be the carpet and it may be the padding but his report was of no use whatsoever to you or to Mohawk.
There was a statement to fill in about the carpet seam being done correctly. He said yes then said seem gapping.......... Depending on the measurement, the seam gapping was or was not done correctly. There was no measurement of the gapping dimension. if he was going to bother writing that down I would think he would have a photograph and possibly a measurement. Or if a gaping was miniscule he shouldn't have even mentioned it.
I'm not an inspector but I'm not impressed at all with anything he wrote in that report.

Thank you for all this info!!!!! I much appreciate it!

 

[Rara]

In the report it said that is possible that latex particles may have fallen out of the backing?
Carpet shouldn't be doing that with new carpet and absolutely not enough to make some kind of noise which I've never heard of.

I took a little video of me walking on my carpet. It’s really really bad along the walls which I hadn’t noticed before cuz I don’t normally step right along them. Well shoot! There doesn’t seem to be a way to upload videos here, only pictures. Darn it!

 

[Mark Brown]

It's tape on the smooth edge
almost guaranteed

 

[Rara]

It's tape on the smooth edge
almost guaranteed

What do you mean Smooth Edge? Thanks!!