I had an experience in the past with calling manufacturer. They sent their representative to test the job, or so called inspection, but they said that their product was normal and asked us if i want to call an independent inspector and if he/she proves thats manufacturer fail then manufacturer...
Hello Everyone,
I need an advice in how to solve a problem we recently got. We installed solid click bamboo floors in both ground level(concrete slab) and upstairs(wood subfloor). Downstairs as manufacturer recommended we laid rubber underlayment with plastic attached underneath and upstairs...
Thanks. That was really helpful. I do not have any information on the product installation but i can request from the manufacturer web site. Basically, it is the same procedure for the slab, isn't it?