OK thank you for the reply. I understand that they are not covered for the damage from the chairs. What I am wondering is would you say it is normal to have this type of damage to brand new floor within the first month, and if there is a way to fix it and prevent it from happening in the future...
Hello I am new to this forum and I am not entirely sure I am posting this thread in the correct forum.
My parents had laminate flooring in their kitchen for 17 years. It has held up fairly well and didnt have much damage to it during this time but recently they decided it was time for a new...