Recent content by writersbrother

What is my "real agenda?" I think it is pretty self-apparent. I spent over 10K on BuildDirect flooring that delaminated. BuildDirect sent an un-certified inspector who made no conclusion of the cause of the delamination. I had a certified, highly respected, certified court expert in wood...

I have posted on my experience with my newly installed engineered flooring delaminating in dozens of locations. I have had the opportunity to do loads of research and have come to the conclusion that manufacturers that exclude structural warranty claims based on maintaining the flooring at...

I posted examples of what is going on in my BuildDirect flooring in the gallery.

The inspector that examined my floors stated to me that he has done hundreds of inspections in the Las Vegas area where the house is located, and he can count on one hand the number that fell within the recommended range (even those with whole house humidifiers). Thus once again, I think that...

I have actually been in communication with an attorney since this issue started. She was not optimistic about pursuing a lawsuit against a company based in Canada. At this point I am hoping to have a successful credit card dispute, and take that money and repair the damaged flooring and...

Let me clarify that the product i purchased was defective, but it actually was priced ABOVE the cost of the products offered to me by both of the installers. I chose the BuildDirect product because it had a larger wear layer, 4 sided beveled edges, and a good aluminum oxide finish. So this...

Thanks Ernesto: Yes I have already filed a complaint with the BBB in Vancouver. I have already filed a dispute with the credit card companies.

I am living a nightmare since I installed flooring that I purchased from this online retailer. August 2011 I purchased about 2000 sq feet of Build Direct Vanier Cosmopolitan Santos Mahogany engineered hardwood flooring. About a week after most of it was installed by a professional installer, it...