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What the installer told me was the floor was bubbling from excessive moisture. We never mopped the floor, I always wiped it with a damp cloth then dried it with a towel. He mentioned we may have a lot of humidity that caused the moisture problem. Nonetheless, I am not concerned with that part...

Yes, the installer did sell it to me. We had a problem with laminate flooring this company installed the year prior to the vinyl floor. The laminate started bubbling at some of the seams within 3 months of installation. The install company said they would replace it with the same thing for no...

Hi, I appreciate all the info! The company that manufactured the vinyl floor is from the UK. Is that who you recommend me contacting? I just want to be sure of how to handle the situation, like I said, I have no clue about flooring or how a warranty works. Again, thank you! Your comments...

I've had a problem with the installation company, from a previous floor they installed, so I didn't want to call them unless I knew for sure that there was a problem. The ONLY reason we used the company again, was because they were replacing the laminate flooring they put in the year before...

Thank you! I am worried about contacting Moduleo directly because I read on their web site that if it isn't installed correctly, the warranty is void. We had a company put this in for us, but I really don't want to risk having a problem with the warranty, if it is an install fault. I have no...

Hi, I am hoping I can find info on a vinyl floating floor that I had installed in March 2015. It is Moduleo Vision Click LVT flooring. It's a floating floor. The question I have is, is it normal for the floor to separate in different areas? I don't think it is, but the floor has more than...