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Thanks for the common sense reply. You are right of course.

Pretty sure it's something harder; we are above a garage and I think it is perhaps cement or something, but I will check.

We are a family living in a nice townhouse rental. Unfortunately for us, the carpeting, though new when we moved in two years ago, is cheap, ugly and not functional (it's even in the dining area). I don't think the landlord will do anything about it (he's indicated he doesn't want to). The...