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  1. J

    Help Identifying Floor Damage

    Interesting. This sure is getting complicated. The manufacturer is SimpleFloors
  2. J

    Help Identifying Floor Damage

    To determine if the installer didn't properly put enough adhesive, they would have to essentially pull the boards up and physically check them, right? Would it be fair to offer a deal with this company and say if there isn't any adhesive, they should replace the boards for free. But if there is...
  3. J

    Help Identifying Floor Damage

    The manufacturing company of the boards also installed them. They sent the VP to inspect the boards, and only saw the bubbles and said that its water damage and its out of their hands...which was really disappointing since its damage to a new house/boards that we didn't cause.
  4. J

    Help Identifying Floor Damage

    What would this mean?
  5. J

    Help Identifying Floor Damage

    Also! I didn’t say this in my first post, but it wasn’t just boxes that was sitting in this area. There was also a wicker basket (filled with toys) in this area as well. When we moved both the boxes and the wicker basket, we noticed those spots underneath them. If it’s not a manufacture defect...
  6. J

    Help Identifying Floor Damage

    Thanks for all the replies! Boxes were dry during the move. Was a hot March this year! And yes, concrete slab!! Is that an issue? Haha, and no. No cats and a well trained dog that hasn’t peed inside the house since she was a puppy 7 years ago.
  7. J

    Help Identifying Floor Damage

    Hello Everyone! New to the forum trying to find out how our new engineered hardwood flooring got damaged, and to tell if it's due to manufacturing/installation errors. Backstory: Moved into a brand new house this past March. Had a couple boxes on the hardwood flooring in the living room for a...
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