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Updates, updates, updates. The flooring report from the independent inspector has been received by HD and the manufacturer, and the re-install has been APPROVED! Now comes the question - our initial purchase of the LVP I'm definitely not going to re-install. Based on the manuf or installer...

I did some investigating, and found that if you lay it down initially, it's fine and level. It's if they try to lift and replace the board in the same spot, then it creases like this. Wondering if they did that many times over and that's why it's lifting. Update: The installer is trying to...

Forgot to respond - happy to give the name of the actual product. It's LifeProof Waterproof High Traffic Luxury Vinyl Plank Flooring - 22MIL wear layer - not bottom of the line, not top of the line...

Update: As you all suggested, they tried to suggest manufacturing defects. I held my ground by having the gentleman demonstrate how they tap the ends in place. Could hear them talking in Spanish about how difficult this type of flooring is to install (care). Anyhow, they'll have to replace...

Oh yeah, dealing with the government, the installer, my other half for wanting it done and willing to concede. I just want it finished correctly!

Agree, seems if it's not completely clean, or set in the groove when they are installing, if they tap with the mallot, or are using too much force, this would happen. Bad product design (though aren't most vinyl products doing this now-a-days) and a bad installer. The painter's tape are spots...

Agreed - I'd assume the installer would have to cover the re-installation. The vinyl (LVP) seems finicky, but I did have them skim the floor before install, so I'm pretty sure they won't be able to blame the consistency of it for lack of re-installation. We picked waterproof vinyl planks for a...

If the floor is already down, would you make them replace it? I doubt the flooring will go back in place super clean.

Hey Everyone, we just had some vinyl floors installed in our basement after flooding. Luxury Vinyl waterproof (click lock) - they look amazing, but on many of the planks, where they meet to click are lifted a bit. Is this something that is salvageable? I'm trying to understand what the...