Cooking oil stains

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My customer has cooking oil stains in her matte uv oil finished European oak floors. How do they get removed?
 
I've never heard of plain old oil staining a UV finish. Maybe she is spilling hot oil? Have her buy some kitchen rugs and stop being so sloppy.

Find someone that can do a screen and recoat, otherwise sand it all off and refinish.
 
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I've never heard of plain old oil staining a UV finish. Maybe she is spilling hot oil? Have her buy some kitchen rugs and stop being so sloppy.
 

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