captain_nguyen
New Member
Hi everyone,
I was working on a painting project and the customer pointed out that their hardwood floors were extremely dented. I don't think we did it (I should have taken better pictures before starting the job) but also don't want to seem like I am avoiding responsibility if we did in fact do it. The ladders we use have rubber feet and we always put dropcloths underneath our ladders. Given the pictures of the dents, I want to ask the flooring community if this may have been the result of a ladder being dragged or existing dents that were stained over. I would think that an object needs to be heavier than a ladder for the dents to form. Additionally, the finish on the wood seems unharmed, just dented. Please let me know what you think.
Thanks!
I was working on a painting project and the customer pointed out that their hardwood floors were extremely dented. I don't think we did it (I should have taken better pictures before starting the job) but also don't want to seem like I am avoiding responsibility if we did in fact do it. The ladders we use have rubber feet and we always put dropcloths underneath our ladders. Given the pictures of the dents, I want to ask the flooring community if this may have been the result of a ladder being dragged or existing dents that were stained over. I would think that an object needs to be heavier than a ladder for the dents to form. Additionally, the finish on the wood seems unharmed, just dented. Please let me know what you think.
Thanks!