I just went to LL the other day, for the 1st Time. I seen products look good in pkgs. but corners smashed , tongues broken, wood looks warped. Customers don't really know what to look for on product. A lot of installers have te worse time, with what they sell wood, and carpet and it's not their fault. The store is known to sell seconds. I was jute down on carpet the other day, 5.95 sy.not sf. Our store went to 5.85 just to get this guy to lose a deal. These pp. still went with 5.95 over a store known to have a great reputation with certified installers and loyal workmanship. Because the realtor is known to get deals for his customers. This guy buys junk from any ware. I seen it. They want my quality workmanship from referrals but to install his junk. Sorry i cant put our name on a product that may turn out like junk, too many pp. put blame on installers, i Lost 2 cust. from this guy. Because customer wanted cheap. I just don't want the trouble installing Something I'm not familiar with I'm anticipating a call soon, the store sold them laminate with the quiet step on it, the store owner says they don't need a moisture barrier. A kitchen, din, and halls. I told the customer it should always have a MB. He said the guy said i don't! i said he needs to get their installers to do it. I'm too busy to deal with pp. who want something for nothing. And want you to install it incorrectly. Sorry cant do that! My name on that, no way.