- Jan 29, 2024
I would like to hear from everyone that has installed or had professional installation of Lifeproof flooring purchased at Home Depot. I installed it in Feb 2022 & in three weeks a joint opened up far enough to raise the edge of the adjoining plank. I submitted a claim to H D in March & they sent a replacement box. I didn’t use it as over half of the floor would have to be removed to replace the two planks & I wanted to see if more joints would separate in time. Four more joints are starting to separate now. I submitted another claim as it has a lifetime warranty which they send an inspector. His report points to installation rather than a poorly designed locking mechanism of the joint. When I installed it, it went down easily without any issues and looked beautiful with all joints completely flat. It is thermal changes that are causing the separation at the Butt joints (short ends) because the locking mechanism is not enough of a positive lock to hold the planks together during normal thermal cycling. If I don’t get satisfaction from the manager of H D I plan on filing in small Claims Court. I would like to get support from others that have had same issues with Lifeproof.