Aren’t Ferrari’s the same, you gotta build a relationship of owning several Ferrari’s before they will let you buy the high falutin Ferrari.
Orrrrrr, being a solid wood floating floor could prove to be problematic and swapping out boards is to be expected. The video conference is so they can get a good read on you to see if you’re the right kind of sucker who would be willing to pay way too much for a not so great floor.
I think I’m on to something here. I’m gonna start FaceTiming my customers before I show up and if they are deemed to be a headache, I’ll just stay home.