MikeAntonetti
Well-Known Member
I’ve heard a few times on flooring failures customers stating “the installer didn’t use enough adhesive” one job the slab wasn’t flat for hardwood, first one was floating(creaking)and I should’ve said something but didn’t want to throw the retailer/installer under the bus but customer didn’t say anything about it as I was giving tile removal estimate. They got another floor, hardwood gluedown that’s sticky/popping so estimated to remove that, homeowner stated not enough adhesive and he’s in jail. And today which the term adhesive is incorrect on a tile job along with the replacement tile that cracked without putting a membrane down for the new replacement tile. Their whole living room tile got replaced, homeowner stated “they didn’t use enough adhesive.”