Nick
In Remembrance
Been up all night Hi. Going to take a nap and look at it later today .
Dialup connections tabs
- Thread starter highup
- Start date
Help Support Flooring Forum - DIY & Professional:
Take a week off Nick. I really don't care how long it takes for a reply, Nick. ..................Really!
My own personal confuzer issues are not life threatening........... get a life Nick!
Help when ya can. Feel no guilt when ya can't help'I managed to make an improvement tonight after a week or more of zero email access/usage. I have hotmail..... now
........... Outlook's rotating wheel has been spinning but I have been unable to click on anything once the page has loaded initial MSN page has loaded....................... over an hour of load time, I was able to access the wheel, to allow access, then fix my setting back to "minimal" or something similar to that.
Nick
In Remembrance
Don't do anything to it Hi, You are going to interfere with the process of fixing your confuser ..
Nick
In Remembrance
Download RogueKiller from the following link and save it to your Desktop:
http://www.bleepingcomputer.com/download/roguekiller/
Close all the running programs
Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.
http://downloads.malwarebytes.org/file/mbam
Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.
On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.
If you already have MBAM 2.0 installed:
On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.
How to get logs:
(Export log to save as txt)
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the Scan Log which shows the Date and time of the scan just performed.
Click 'Export'.
Click 'Text file (*.txt)'
In the Save File dialog box which appears, click on Desktop.
In the File name: box type a name for your scan log.
A message box named 'File Saved' should appear stating "Your file has been successfully exported".
Click Ok
Attach that saved log to your next reply.
(Copy to clipboard for pasting into forum replies.)
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the Scan Log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.
Please download AdwCleaner by Xplode onto your desktop.
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
Please download Junkware Removal Tool to your desktop.
http://downloads.malwarebytes.org/file/jrt
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
http://www.bleepingcomputer.com/download/roguekiller/
Close all the running programs
Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.
http://downloads.malwarebytes.org/file/mbam
Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.
On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.
If you already have MBAM 2.0 installed:
On the Dashboard, click the 'Update Now >>' link
After the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.
If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.
How to get logs:
(Export log to save as txt)
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the Scan Log which shows the Date and time of the scan just performed.
Click 'Export'.
Click 'Text file (*.txt)'
In the Save File dialog box which appears, click on Desktop.
In the File name: box type a name for your scan log.
A message box named 'File Saved' should appear stating "Your file has been successfully exported".
Click Ok
Attach that saved log to your next reply.
(Copy to clipboard for pasting into forum replies.)
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the Scan Log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.
Please download AdwCleaner by Xplode onto your desktop.
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
Please download Junkware Removal Tool to your desktop.
http://downloads.malwarebytes.org/file/jrt
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
I did the scan, waited for it to complete, hit the delete button, it said finished, I hit the report button and this is what came up. I was expecting a either a list of items or "nothing found"
OK, this may be what you want.
RogueKiller V11.0.2.0 [Dec 7 2015] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/software/roguekiller/
Blog : http://www.adlice.com
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : roy [Administrator]
Started from : C:\Documents and Settings\Roy\Desktop\New fixes for confuzer\Roguekiller\RogueKiller.exe
Mode : Delete -- Date : 12/13/2015 10:35:04
¤¤¤ Processes : 0 ¤¤¤
¤¤¤ Registry : 0 ¤¤¤
¤¤¤ Tasks : 0 ¤¤¤
¤¤¤ Files : 0 ¤¤¤
¤¤¤ Hosts File : 1 ¤¤¤
[C:\WINDOWS\system32\drivers\etc\HOSTS] 127.0.0.1 localhost
¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD1600AAJS-08PSA0 +++++
--- User ---
[MBR] c5fca192d88114ad616ba7058a18baf3
[BSP] 5a0f1d75248650fc1216cb87bb307401 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 152617 MB [Windows XP Bootstrap | Windows XP Bootloader]
User = LL1 ... OK
User = LL2 ... OK
+++++ PhysicalDrive1: AFT CF PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive2: AFT SM PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive3: AFT SD PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive4: AFT MS PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive5: PNY USB 2.0 FD USB Device +++++
--- User ---
[MBR] 078be8fcec0167d2bbad3419ddc20de4
[BSP] f4075921950d8765277860a61fe78ef2 : HP MBR Code
Partition table:
0 - [ACTIVE] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 63 | Size: 31201 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )
RogueKiller V11.0.2.0 [Dec 7 2015] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/software/roguekiller/
Blog : http://www.adlice.com
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : roy [Administrator]
Started from : C:\Documents and Settings\Roy\Desktop\New fixes for confuzer\Roguekiller\RogueKiller.exe
Mode : Delete -- Date : 12/13/2015 10:35:04
¤¤¤ Processes : 0 ¤¤¤
¤¤¤ Registry : 0 ¤¤¤
¤¤¤ Tasks : 0 ¤¤¤
¤¤¤ Files : 0 ¤¤¤
¤¤¤ Hosts File : 1 ¤¤¤
[C:\WINDOWS\system32\drivers\etc\HOSTS] 127.0.0.1 localhost
¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD1600AAJS-08PSA0 +++++
--- User ---
[MBR] c5fca192d88114ad616ba7058a18baf3
[BSP] 5a0f1d75248650fc1216cb87bb307401 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 152617 MB [Windows XP Bootstrap | Windows XP Bootloader]
User = LL1 ... OK
User = LL2 ... OK
+++++ PhysicalDrive1: AFT CF PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive2: AFT SM PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive3: AFT SD PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive4: AFT MS PRO-9XP USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
+++++ PhysicalDrive5: PNY USB 2.0 FD USB Device +++++
--- User ---
[MBR] 078be8fcec0167d2bbad3419ddc20de4
[BSP] f4075921950d8765277860a61fe78ef2 : HP MBR Code
Partition table:
0 - [ACTIVE] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 63 | Size: 31201 MB
User = LL1 ... OK
Error reading LL2 MBR! ([32] The request is not supported. )
Nick
In Remembrance
Yes. MBR [Master Boot Record ].
Last edited:
So after I click report, then I click on "Open TXT" and it presents a full report of all of the information found in all of the individual file tabs?
I assume that clicking on any one of the file tabs is just for when you want to fix or delete something?
I assume that clicking on any one of the file tabs is just for when you want to fix or delete something?
Last edited:
I can't update Malwarebytes........... it starts updating then stops. It didn't find anything.
Here's a printscreen.
Here's a printscreen.
Nick
In Remembrance
Try safe mode , or just run it without the updates Hi.
Nick
In Remembrance
Yes.
Here's AdwCleaner:
# AdwCleaner v5.025 - Logfile created 13/12/2015 at 14:10:49
# Updated 13/12/2015 by Xplode
# Database : 2015-12-13.2 [Local]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : roy - S-87
# Running from : C:\Documents and Settings\Roy\Desktop\New fixes for confuzer\AdwCleaner\adwcleaner_5.025.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
[-] Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\WinTOTAL
[-] Folder Deleted : C:\Documents and Settings\roy\Local Settings\Application Data\DriverToolkit
***** [ Files ] *****
***** [ DLLs ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Activities\Search\ask.com
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\BarDiscover
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ShoppingReport2
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
***** [ Web browsers ] *****
*************************
:: "Tracing" keys removed
:: Winsock settings cleared
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1445 bytes] ##########
# AdwCleaner v5.025 - Logfile created 13/12/2015 at 14:10:49
# Updated 13/12/2015 by Xplode
# Database : 2015-12-13.2 [Local]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : roy - S-87
# Running from : C:\Documents and Settings\Roy\Desktop\New fixes for confuzer\AdwCleaner\adwcleaner_5.025.exe
# Option : Cleaning
# Support : http://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
[-] Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\WinTOTAL
[-] Folder Deleted : C:\Documents and Settings\roy\Local Settings\Application Data\DriverToolkit
***** [ Files ] *****
***** [ DLLs ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Activities\Search\ask.com
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\BarDiscover
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ShoppingReport2
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
***** [ Web browsers ] *****
*************************
:: "Tracing" keys removed
:: Winsock settings cleared
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1445 bytes] ##########
Here's the JRT.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.1 (11.24.2015)
Operating System: Microsoft Windows XP x86
Ran by roy (Limited) on Mon 12/14/2015 at 1:16:40.59
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File System: 7
Successfully deleted: C:\WINDOWS\wininit.ini (File)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\7ZQ287HJ (Folder)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\APGD3G61 (Folder)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\MV7YA05N (Folder)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\PB07SWIO (Folder)
Successfully deleted: C:\WINDOWS\System32\REN2F.tmp (File)
Successfully deleted: C:\WINDOWS\System32\REN30.tmp (File)
Registry: 2
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} (Registry Value)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/14/2015 at 1:19:40.00
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.1 (11.24.2015)
Operating System: Microsoft Windows XP x86
Ran by roy (Limited) on Mon 12/14/2015 at 1:16:40.59
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File System: 7
Successfully deleted: C:\WINDOWS\wininit.ini (File)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\7ZQ287HJ (Folder)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\APGD3G61 (Folder)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\MV7YA05N (Folder)
Successfully deleted: C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\PB07SWIO (Folder)
Successfully deleted: C:\WINDOWS\System32\REN2F.tmp (File)
Successfully deleted: C:\WINDOWS\System32\REN30.tmp (File)
Registry: 2
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} (Registry Value)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/14/2015 at 1:19:40.00
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Nick
In Remembrance
Good Hi, Try Safe Mode with Networking to get the update For Malwarebytes. Need a fresh copy of it . Thanks .
Not sure what you mean by "Safe Mode with Networking"
I'll do that tonight.
I'll do that tonight.
Nick
In Remembrance
When you Boot up Keep tapping the F8 key at top of keyboard .
It will bring you into dos with options of how you want to boot .
Check Safe mode with Internet Networking .
If that does not get it, as it is so far out of date that it will not update, just re download and reinstall. Forgot that hang up.
It will bring you into dos with options of how you want to boot .
Check Safe mode with Internet Networking .
If that does not get it, as it is so far out of date that it will not update, just re download and reinstall. Forgot that hang up.
Got a problem............ I couldn't get the modem (external USB modem) to dial in safe mode. The connection icon did not even exist. Not even in the control panel. Here's why.
I thought I saw online that when you have a problem with this program, to delete the old program, then load the newest version.
Nick
In Remembrance
You can try that HI. I never had a problem updating any version.
But you have a lot of errors on your confuser that may be causing the issue .
Either way i need to see a fresh copy of the log .
But you have a lot of errors on your confuser that may be causing the issue .
Either way i need to see a fresh copy of the log .
It was about 1/3 of the way updated a couple of minutes ago......... it just quit. It's done that a few times in the past couple of days. Probably best just to reload to the latest version and see what happens.
What I've read says I probably need to be logged on as administrator.
What I've read says I probably need to be logged on as administrator.
