FloorMaven
Well-Known Member
I believe thats the AZROC's motto.
Even I could beat that in court.
I believe thats the AZROC's motto.
Even I could beat that in court.
Most likely, but you might have to go through the hassle of it.
This is what installers need to be aware of when doing repairs. If you don't know if the floor has been installed correctly. And at times it can be hard to tell what an installers has skimped on.
Then if something should go wrong who is going to get that call?
Well, I like to argue...litigation is the ultimate in arguing. So, a welcome hassle.
I always assess my liability and when most guys don't want to go near it I like to find a way to make it work. Then you have a customer for life. The odds of having one go bad on me are low but I know they exist; but, no risk, no reward.
Another lady wanted to sue me because her carpet came in with a latent defect and I told her I was not moving her furniture for free. She had paid movers to move it in after I installed ther floor. She was a lawyer. It was like 10,000 books and shelves. I told her to stick it. The mill told her to stick it too. The her mom calls me screaming. They both were po'd that I was going to get paid by the mill for replacement.
So whats different? You blew them off just the same. I was the one who initiated the claim and got the mill to pony up monies for replacement. They just didn't want to pay furniture which was a valid point since there was no furniture in there to begin with.
I apologize for not making myself understood. I got the mill to pay for furniture even though there was none initially. That came about because the H/O and I joined forces. She said she only wanted me to do the install and I said I wouldn't unless they paid my rates and furn.
Extortion? Maybe, but I think it's unreasonable to expect a consumer not to put their new floor into service. Latent defects are the man's problem they should do whatever necessary to make it right. That's the difference.
Enter your email address to join: